Customer Service Representative

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We are currently seeking a new colleague to join the Krismar team: a Service Representative for our service center in Zwevezele, West Flanders.

Do you have a passion for automotive, possess strong communication skills, and enjoy being the point of contact for our valuable customers and dealers?

If so, you might be the ideal candidate for the position of Customer Service Representative! If you believe this role aligns well with your skills and experience, we encourage you to explore further details.

Your Responsibilities

As a Service Representative, the following tasks are entrusted to you:

  • Prepare and follow up on work orders.
  • Manage the email inbox for service and aftersales.
  • Confirm appointments for service requests.
  • Act as the primary point of contact for customers alongside the service manager.
  • Document all incoming service requests for proper follow-up.

Your Profile

We are looking for you if you:

  • Are entrepreneurial and customer-oriented.
  • Have a bachelor-level mentality.
  • Are willing to learn, punctual, and detail-oriented.
  • Are proficient in various office applications.
  • Have an interest and a sense of automotive, with internal training available.
  • Are fluent in Dutch and English, with French and German as a plus.

Our Offer

You can count on an attractive salary and a permanent full-time contract, including:

  • Meal vouchers
  • Quality work equipment
  • Opportunities for further education

At Krismar, we understand that nearly everyone is in search of talented colleagues with the right work mentality. What sets us apart is that we not only strive for the happiness of our customers but also for the well-being of our team. We value the contribution that each employee brings to our growing company!

Does this sound like the place where you want to be? If so, quickly submit your CV and motivation through the link below. We look forward to meeting you!

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